IMPORTANT UPDATE: Due to covid-19, there may be some delays getting your order dispatched from our Melbourne Distribution Centre. We apologise for the inconvenience and appreciate your understanding during this time.
My Ride offers you the option to either choose delivery or click and collect from your chosen My Ride local store at check out.
Please note: All Bike orders can only be Click and Collected from your nominated My Ride store. There is no home delivery for Bikes. All bikes are assembled by one of our qualified bicycle technicians and therefore must be picked up from your preferred My Ride store.
At check out if you have chosen home delivery, you can select Standard or Express shipping. Please see our prices below for these options.
The Click and Collect option is free .
All oversize, overweight items will incur a $35 Shipping fee (this pertains to Baby seats, Bike racks, Bike Trailer, Trainers, etc.)
Once your order has been dispatched, you will receive an email from us notifying you. In this email, customers can track their order by clicking on the "Track Delivery" button.
If customers have their PP ID handy, they can also track their order by inputting this value directly on this page: https://www.shippit.com/track-your-package/
| TYPE | COST | OVER SIZED ITEMS |
|---|---|---|
| Standard Shipping on orders over $100 | FREE | $35 |
| Standard Shipping under $100 | $10 | $35 |
| Express Shipping | $20 | N/A |
| TYPE | COST | OVER SIZED ITEMS |
|---|---|---|
| Standard Shipping for orders over $150 | FREE | $35 |
| Standard Shipping | $20 | $35 |
| Express Shipping | $40 | N/A |
Delivery times can vary between destinations, however listed below are approximate times that could be expected in working days:
| Region | Standard Shipping | Express Shipping |
|---|---|---|
| ACT - Canberra Metro | 3 days | 1-2 days |
| ACT - Other Areas | 3 days | 1-2 days |
| NSW - Sydney Metro | 2 days | 1 day |
| NSW - Other Areas | 2-4 days | 2 days |
| NT - Darwin Metro | 6 days | 3-4 days |
| NT - Other Areas | 6-7 days | 3-4 days |
| QLD - Brisbane Metro | 2-3 days | 2 days |
| QLD - Other Areas | 2-6 days | 2-3 days |
| SA - Adelaide Metro | 1-2 days | 1 day |
| SA - Other Areas | 3 days | 1 day |
| TAS - Hobart Metro | 4 days | 1-2 days |
| TAS - Other Areas | 4-8 days | 3 days |
| VIC - Melbourne Metro | 1-2 days | 1 day |
| VIC - Other Areas | 3 days | 1-3 days |
| WA - Perth Metro | 3-5 days | 1-2 days |
| WA - Other Areas | 3-7 days | 1-2 days |
Note: We do not ship internationally, this site is for Australian residents only - we have a separate site for New Zealand consumers found at www.myride.co.nz
We strongly advise all customers to check goods thoroughly upon delivery before destroying packaging or removing any attached tags. For further information please contact us here.