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FAQ’s
Have a question? We are here to help
Our My Ride team are experts on all things bikes!
Whether that is picking the perfect bike for your riding needs, completing your riding kit with parts and accessories, or ensuring your riding is running smoothly, our team have you covered.
We know you'll have questions, so have a look at our Frequently Asked Questions to help get you started.
test1. How do I choose the right size bike?
Selecting the right size bike is important, for kids it means they'll get maximum time out of the bike before growing out of it. For adults, correct sizing means a comfortable riding position. For more information on how to choose the right bike, check out our bike sizing guide.
MOUNTAIN BIKES
Choosing the right size mountain bike is crucial for maximising fun and comfort when you're out on the trail. Our complete size guide will give you a detailed look into bike sizing. Sizing can vary between brands but as a quick rule of thumb for sizing, riders from 148-158cm should look at an XS bike, preferably with 26 inch or 27.5 inch wheels, riders between 158-168 should opt for a size small, riders between 168-178cm should opt for a size medium, riders between 178-185cm should opt for a large and riders that are above 185cm should opt for an XL. We stock a range of sizes in both hardtail and dual suspension mountain bikes.
KIDS BIKES
Kids bikes come in many different sizes, this sizing will often be a measurement of inches. This measurement is the wheel size of the bike, for example a 12 inch kids bike has 12 inch wheels. An approximate guide for kids bike sizing is as follows, 12 inch bikes for kids aged 2-4 years old, 14 inch bikes for kids aged 3-5 years old, 16 inch bikes for kids aged 5-8 years old, 20 inch bikes for kids aged 8-11 years old and 24 inch bikes for kids aged 9-13 years old. Check out our complete bike size guide here.